From Naff AI Copy to Smart AI Agents: How 25,000 UK Businesses Helped Us Crack It 🤩

By Polly Barnfield, CEO at Maybe* January 11, 2025

Right then, let's have some straight talk about AI-generated content and where it's heading. After six years of working with 25,000 UK businesses - from corner shops in Cornwall to major retailers in Manchester - two things have become crystal clear: most AI content is properly naff, and fixing it is just the beginning of something much bigger.

 

The Hard Truth from the Coal Face

Since 2019, we've been elbow-deep in AI implementation, and here's the thing - your data security is absolutely paramount. That's why we have a SOC2 certification with Open AI. Your business secrets stay your secrets, full stop.

 

How We're Making AI Actually Work

Our journey hasn't been theoretical - it's been built on working with 25,000 + UK businesses. Here's what we've discovered:

Lesson 1: Banish the Corporate Waffle

Traditional AI: "Thank you for your inquiry. Your order will be processed within 2-3 business days."

AI Trained the Maybe* Way: "Hi there! Just had a look at your order – that gorgeous jumper you've picked is being carefully packed as we speak (in our eco-friendly packaging, naturally!) Should be with you in Leeds by Thursday. Want a quick text when it's on its way? Just let me know!"

Lesson 2: Make AI Do More Than Chat

Our AI agents don't just sound natural and know your business inside and out - they get things done:

  • Process orders and returns

  • Manage social media engagement

  • Handle complex customer queries

  • Schedule appointments

  • Track business metrics

Lesson 3: Keep Everything Secure

We're serious about security:

  • SOC2 certification (the proper stuff, not just a fancy badge)

  • Enterprise agreement with OpenAI

  • UK-based data processing

  • Bank-grade security protocols

 

The Numbers Don't Lie

Our track record with British businesses speaks for itself:

  • 70% increase in first-time problem solving

  • 85% happier customers

  • 90% fewer "this doesn't sound like us" comments

  • Millions of successful customer interactions

 

Why This Matters for Your Business

The future isn't about choosing between automation and personality - it's about having both. Whether you're a corner shop in Cornwall or a major retailer in Manchester, AI agents should:

  • Sound like they work for you

  • Handle complex tasks without a fuss

  • Keep your data secure

  • Drive real business results

  • Enhance the workplace

 

I'd love to hear about your experiences with AI. What's the worst corporate waffle you've encountered? What makes an AI interaction feel genuine to you? With 25,000 businesses worth of experience and bank-grade security, we've probably seen, and either solved or are actively working on solving your challenge before.


With Maybe*,  Anything is Possible. Get started today.

 

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