Refund Policy

Overview

We are committed to delivering exceptional value through our software and training services. Our no-refund policy reflects our confidence in our product and our commitment to customers who fully engage with our platform.

Refund Eligibility

Refunds are strictly limited to one specific circumstance:

• The customer has completed 100% of all available training modules

• The customer can demonstrate no measurable increase in business productivity

• The claim must be submitted within 90 days of completing all training modules

• Proper documentation of business metrics must be provided

Non-Refundable Circumstances

No refunds will be issued for:

• Partial completion of training modules

• Unused subscription time

• Change of mind or business direction

• Technical issues within the customer's control

• Price changes

• Account cancellations

• Service discontinuation

• Lack of feature utilisation

Refund Request Process

If you meet the eligibility criteria above:

1. Submit a detailed report showing completion of all training modules

2. Provide clear business metrics from before and after training completion

3. Include specific examples of how you implemented the training

4. Email all documentation to help@maybetech.com

5. Allow up to 15 business days for review

Terms & Conditions

• All sales are final unless meeting the specific criteria outlined above

• Subscription payments are non-transferable

• We reserve the right to decline refund requests that don't meet all criteria

• Approved refunds will be processed to the original payment method

• Processing fees are non-refundable

Free Trial Period

• We offer a free trial period

• Customers are encouraged to fully evaluate the service during this period

• Trial periods are not eligible for refunds

Cancellation

• Customers may cancel their subscription at any time

• Cancellation will take effect at the end of the current billing period

• No partial refunds will be issued for unused time

• Access to the service will continue until the end of the paid period

For any questions about this policy, please contact our support team at help@maybetech.com

This policy is effective as of December 2024 and may be updated without notice.

You can read our full Terms of Service here