How “Your AI” Reduced Response Times To 90 Seconds For Prospecting on Demand
Client Profile
Alex Schlinsky, founder of Prospecting on Demand, runs a prestigious mentorship community for agency owners, SaaS consultants, and coaches.
With over a decade of experience running a marketing agency specialising in personal injury and mass litigation solicitors, Alex has built his reputation on sales consulting and coaching, helping professionals master decision-making psychology and effective client acquisition.
Key Challenges
Despite his success, Alex faced a common entrepreneurial dilemma: the constant struggle between maintaining high-touch client support and establishing healthy work-life boundaries.
As someone who literally wrote the book on this challenge ("The Antihosters Handbook"), Alex found himself consistently overworking and sacrificing personal time to maintain his commitment to client support.
Alex manages his customer support via Slack but that creates an “always on” environment” that meant Alex and his team could never switch off. “Your AI” has been trained using Alex’s knowledge base and is deployed within Slack, Alex and his team are now seeing customers self-serve and resolve questions in less than 90 seconds.
→ Delays in response times during evenings and weekends
→ Scaling personalised support without compromising quality
→ Limited availability for immediate client support outside business hours
"Never in a million years did I think this was possible or viable. The ability for my client to ask something and get a response within 90 seconds is certainly better than waiting hours or days. "
The Solution: Your AI + Slack
Your AI from Maybe* gave Alex a groundbreaking solution: an AI avatar integrated with Slack and trained on his extensive sales techniques and coaching methodology. This secure, easy-to-deploy AI solution enabled:
→ 24/7 availability for client support
→ Response times reduced to 90 seconds
→ Consistent, on-brand communication
→ Preservation of Alex's unique coaching style and expertise
→ Seamless integration with existing business processes in Slack
"The more that I coach the AI, the more nuance I provide, the more value that it's given, the more questions that are asked, the more feedback we provide the better it becomes."
Results
The implementation of Maybe* “Your AI” into Slack has revolutionised Alex's business operations
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→ Immediate personalised response capability, even during off-hours
→ Maintained personal touch through “Your AI” trained on Alex's expertise
→ Improved client satisfaction through constant availability via Slack
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→ Significantly reduced weekend work requirements
→ Better boundaries without sacrificing service quality
→ Uninterrupted quality time for family and personal life -
→ Increased capacity to serve clients without additional human resources
→ Consistent service quality across all interactions with clients
→ Enhanced ability to focus on the company's strategic growth
